The following TERMS are automatically applicable to all sales made by KMP Far East Pte. Ltd. (“KMP”) and cannot be amended or altered unless specified in writing at the time of the order.

1. QUOTATIONS

Quotations issued by “KMP”, unless otherwise stated, shall be open for acceptance within 30 days from the date of the offer. Customers are required to clearly identify the items they require by supplying OEM part numbers and quantities. If “KMP” is requested to research the parts numbers on behalf of the customer, then this is done on a ‘no fault’ basis. “KMP” will use its best endeavours to identify the correct part numbers. However, “KMP” will not accept liability for any errors, omissions or inaccuracies. Final responsibility for ensuring that the items have been correctly identified/selected/approved/ordered will always lie with the customer.

2. PRICES

The prices stated are without GST and, unless otherwise stated in the order confirmation, are ex warehouse from the “KMP” premises (the point of sale). To this effect, “KMP” ceases to be responsible for the goods once they leave the company’s premises. Any FOB, documentation and freight charges are solely for the customer’s account. In this latter respect, “KMP” cannot be held responsible for any problems, losses or expenses arising from the carriage of the goods, even if “KMP” has appointed the forwarding agent at the customer’s request. It is recommended that customers fully insure their goods against loss or damage from the point of sale up to the delivery to their premises.

3. ORDERS

All orders should be placed in writing. If any verbal or telephone order is given, then the customer accepts all consequences that may result from any possible misunderstanding or misinterpretation on the part of “KMP”. The proforma invoice or order acknowledgement issued by “KMP” is the final arbiter of what constitutes the contract of sale between “KMP” and the customer. The sale of goods assumes by default that the customer has read and accepted all the items, quantities, prices and payment terms set out in the order acknowledgement. “KMP” does not accept the cancellation or return of any Original (OEM/Genuine) parts or specially ordered parts unless they form part of a Warranty claim.

4. PAYMENTS

a) All invoices are payable in full without discount of any kind in the currency in which they were issued and under no circumstances shall the customer be entitled to make any deduction or withhold payment for any reason at all, or delay settlement beyond the terms agreed at the time of the order.
b) Without prejudice to any other rights of “KMP”, if the customer fails to pay the invoice amount by the due date, “KMP” shall have the right to charge interest on any overdue amount from the date on which payment was due to that on which it was made (whether before or after judgment) on a daily basis at the rate of 1.5% per month over the base rate from time to time quoted for the currency in which the invoice was issued. All costs and expenses (including any legal costs) incurred by “KMP” in the collection of any overdue amount will have to be reimbursed to “KMP”.

5. WARRANTY

All the products supplied by “KMP” are covered by the company’s Warranty. Download our warranty policy here. View our warranty claims procedure here.

6. RETURN OF PARTS

“KMP” will only consider the return of parts that it originally supplied to the customer. Under no circumstances should parts be returned to “KMP” without first obtaining written consent. Any goods arriving at the “KMP” premises without consent will either be refused delivery or disposed of as scrap without recourse to the customer. The customer shall have to fully accept the consequential costs of this action whether it is the costs that may be charged for the return freight and/or the loss of the part. If the return was linked to a Warranty claim, then the claim becomes null and void and KMP accepts no further liability.

7. CLAIMS

In the event of an issue, customers should contact the point of purchase from which they obtained the products. Distributors should notify “KMP” of any issues, at which time “KMP” will give instructions on how to proceed.

8. OWNERSHIP

The products sold shall remain the property of “KMP” until payment has been made in full.

9. LEGAL CLAIMS OR PROCEDURES

Any legal claims or procedures under these Terms are to be adjudicated in Singapore under the Singapore law and must be filed through a Singapore court.